Frequently Asked Questions (FAQ)

1. What products do you sell?

We offer a curated selection of high-quality retro gaming consoles, smart gadgets, and tech accessories designed for everyday entertainment and functionality.

2. Do you ship internationally?

Yes, we offer free worldwide shipping! Orders are shipped from our local warehouses depending on your region (EU, US, or global).

3. How long will delivery take?

  • EU: 3–7 business days
  • USA: 3–7 business days
  • Rest of the World: 7–12 business days

4. Is there a warranty?

Yes, all products come with a 1-year limited warranty. You can learn more on our Warranty Policy page.

5. Can I return my order?

Absolutely! We offer a 30-day return window for all unused products in original packaging. See our Returns Policy for more details.

6. Where can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use that to track your package online.

7. Do I need to pay customs or taxes?

For EU and US orders, there are usually no extra charges. For other countries, local import duties or taxes may apply depending on your government’s policy.

8. How do I contact support?

Reach out anytime via email: support@pixsgo.com. Our team responds within 24–48 hours.